Return Your Ted Brown Music Instrument Rental
At Ted Brown Music, our primary mission is to create more musicians. There are far more people in the world that play music to relax or simply because it's fun than there are people who have made a career from it. Before returning a rental instrument, find out why your student doesn't want to play any more.
If it's a conflict with their current teacher, there will be other teachers in the future. Maybe consider private lessons in the meantime to get a new perspective on playing.
If they don't like the instrument they are playing, talk with the music teacher about switching instruments. Losing a clarinet or cello player to the trumpet or violin section is always more preferable than losing the student completely. If they just aren't into the school music thing, talk to them about playing something else. School music isn't for everyone, but playing music certainly can be.
How To Return A Rental
Heads Up: While your rental is active you accumulate discounts toward purchasing a new band or orchestra instrument, so make sure to hold onto your rental over the summer if your student plans to continue playing. Once you return the rental, any discount you've accumulated will be lost.
Bring the Rental In
This is the fastest and most direct way to get your rental returned. Simply bring it into any of our locations, regardless of were you rented it, and our helpful sales staff will process the return ensuring complete peace of mind.
Ship the Rental Back
If you are unable to bring your rental instrument in to a Ted Brown Music location, you may ship it back to us. Take it to your nearest UPS (or other preferred shipping company) and send it back to our Tacoma location.
Attn Rental Instrument Returns
Ted Brown Music
6228 Tacoma Mall BLVD
Tacoma, WA 98409
Pick Up Instrument From School
While school is actively in session (e.g. not during summer, winter, or spring break) this is a quick and convenient option for returning your rental. There are however a few important things to note before going this route.
- Only Available During The School Year
- While our reps work year round, teachers typically do not and schools are locked making it impossible to retrieve a rental after the last day of school.
- Teachers Do Not Inform Us About Left Instruments
- It is not enough to just leave your rental instrument in the music room, you must contact us so we know to pick up your rental. Fortunately you're in the right place to do just that!
- Any instrument we are either unable to collect, or is left at school without contacting Ted Brown Music will still be considered
under contract
, and billing will be applied accordingly. - Loss Of Earned Discounts
- Upon returning your instrument you will lose any discount toward purchasing a qualifying instrument.
- If your student is planning to continue playing, it is highly recommended to keep your rental.
If you are sure you no longer need your rental, please complete the return request form to get the process started.